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Right choice for New Car Service

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It is a little known fact that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Looking for bargains in the end of year car sales or are looking to ge your new car serviced for the holidays? Here is some sound advice from NYP Car Fix in Kadina.
  

Buying a new car is one of the most significant investments most people make, so the logical approach is to do what you can to ensure proper care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

It is a little known fact that you have the right to decide who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Don’t let anyone convince you that you must take the car back to the dealership you got it from for service or repairs. Provided the work is performed to the manfufacturers specifications by a properly trained person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every NYP Car Fix mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means NYP Car Fix mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. NYP Car Fix will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the new car.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the diversity between manufacturer, statutory and express warranties to help you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be overruled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be alert for new car dealers who try to push the incorporation of “express” or “extended” warranties, often for free, when buying your new vehicle. Many of these ‘extra’ warranties may include quite extensive restrictions or provisions, and can be written in confusing or unclear language. Many times these arrangements provide no significant additional benefits not already covered by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.

Such arrangements are very unlikely to bring to your attention the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or higher waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services